Lucky88 Terms and Conditions

1 Introduction

Welcome to Lucky88. These Terms and Conditions ("Terms") apply to all users of the Lucky88 platform, including the website at lucky88-lucky88.com, the Lucky88 mobile application, and any related services provided by Lucky88. By accessing or using Lucky88 in any way — whether to browse, register, deposit, play, or withdraw — you confirm that you have read, understood, and agreed to these Terms in full.

Lucky88 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised date. Continued use of Lucky88 after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

These Terms should be read alongside the Lucky88 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Lucky88.

2 Eligibility

To register and use Lucky88, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Lucky88 does not permit access to anyone under 18 under any circumstances.
• You must be legally permitted to participate in online gambling under the laws applicable to your location.
• You must not be a current employee, contractor, or close family member of a Lucky88 employee or contractor.
• You must not have been previously excluded or banned from Lucky88 for any reason.
• You must be registering as an individual acting on your own behalf, not on behalf of any third party.

Lucky88 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, Lucky88 may suspend or close your account and withhold any pending withdrawals pending investigation.

3 Account Rules

Each player is permitted to hold only one Lucky88 account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering on Lucky88, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information is a breach of these Terms and may result in immediate account closure.

You are responsible for keeping your Lucky88 login credentials secure. Do not share your password with anyone. Lucky88 will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact Lucky88 support immediately.

Lucky88 may require identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Verification documents may include a government-issued photo ID and proof of address. Failure to complete verification within a reasonable timeframe may result in account suspension.

4 Deposits and Withdrawals

Lucky88 supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit on Lucky88 is ৳20. Minimum withdrawal amounts may vary by payment method and are displayed at the time of withdrawal.

All deposits are credited to your Lucky88 balance promptly upon confirmation. Lucky88 is not responsible for delays caused by third-party payment processors or mobile banking services.

Withdrawals are processed by the Lucky88 finance team as quickly as possible, typically within minutes during standard operating hours. Lucky88 reserves the right to delay or withhold withdrawals pending identity verification, fraud investigation, or compliance review.

• Withdrawals will only be processed to payment methods previously used to deposit on Lucky88.
• Lucky88 does not accept payments from or make payments to third-party accounts.
• Any attempt to reverse a deposit after it has been credited to your Lucky88 balance may result in account suspension.
• Lucky88 reserves the right to deduct any applicable fees from withdrawal amounts where required.

If you believe there has been an error in a transaction on your Lucky88 account, contact support immediately with the relevant transaction details. Lucky88 will investigate and respond within a reasonable timeframe.

5 Bonuses and Promotions

Lucky88 offers a range of bonuses and promotions to eligible players. All bonuses are subject to specific terms that are published alongside each offer on the Lucky88 promotions page. These Terms provide the general framework; individual promotion pages provide the specific conditions.

• Bonuses are available to one account per household, device, and IP address unless otherwise stated.
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn from Lucky88.
• Lucky88 reserves the right to withdraw any bonus offer at any time without prior notice.
• Attempting to abuse bonus offers — including through multiple accounts, coordinated play, or exploiting technical errors — will result in bonus cancellation and may result in account closure.
• Free spins awarded as part of a Lucky88 promotion are subject to the wagering requirements stated in the relevant promotion terms.

If Lucky88 determines that a bonus has been claimed in bad faith or in violation of these Terms, Lucky88 reserves the right to void the bonus and any winnings associated with it.

6 Gameplay Rules

All games available on Lucky88 use certified random number generators (RNG) to determine outcomes. The RTP (return to player) figures published for each game are accurate and independently verified. Lucky88 does not manipulate game outcomes.

In the event of a technical fault during gameplay — including disconnections, server errors, or software malfunctions — Lucky88 will attempt to resolve the issue fairly. Bets that cannot be completed due to a technical fault may be voided and stakes returned. Lucky88's decision in such matters is final.

• Players must not use any software, tool, or method designed to gain an unfair advantage over Lucky88 or other players.
• Collusion between players in any Lucky88 game is strictly prohibited.
• Lucky88 reserves the right to void bets placed in error or as a result of a technical fault.
• Minimum and maximum bet limits apply to all games on Lucky88 and are displayed within each game interface.

7 Responsible Gaming

Lucky88 is committed to promoting responsible gambling. We provide tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all Lucky88 account holders at any time through account settings.

If you feel that your gambling is becoming a problem, Lucky88 encourages you to use these tools and to seek support. Self-exclusion requests submitted to Lucky88 will be processed promptly. During a self-exclusion period, Lucky88 will take reasonable steps to prevent access to your account.

Lucky88 strictly enforces its 18+ age policy. If we have reason to believe a player is underage, the account will be suspended immediately pending verification.

8 Prohibited Conduct

The following actions are strictly prohibited on Lucky88 and will result in immediate account suspension and potential forfeiture of balances:

• Creating more than one Lucky88 account.
• Providing false or misleading information during registration or verification.
• Using Lucky88 for any form of money laundering or financial fraud.
• Attempting to hack, reverse-engineer, or otherwise interfere with the Lucky88 platform.
• Using automated bots, scripts, or software to interact with Lucky88 games or systems.
• Abusing Lucky88 bonuses or promotions in any way not intended by the offer terms.
• Engaging in any form of collusion or match-fixing involving Lucky88 games.
• Harassing, threatening, or abusing Lucky88 staff or other players.

Lucky88 cooperates fully with law enforcement and regulatory authorities. Any activity suspected to involve fraud, money laundering, or other criminal conduct will be reported to the relevant authorities.

9 Privacy and Data

Lucky88 collects and processes personal data in accordance with its Privacy Policy. By using Lucky88, you consent to the collection and use of your data as described in that policy. Lucky88 does not sell personal data to third parties.

Lucky88 uses your data to manage your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. Data is stored securely using industry-standard encryption.

For full details on how Lucky88 handles your personal information, please review the Lucky88 Privacy Policy.

10 Limitation of Liability

Lucky88 provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, Lucky88 does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, Lucky88 shall not be liable for any loss of funds, loss of data, loss of profits, or any indirect or consequential damages arising from your use of the Lucky88 platform. This includes losses resulting from technical faults, service interruptions, or third-party payment delays.

Lucky88's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

11 Account Termination

You may close your Lucky88 account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, provided all verification requirements have been met and no outstanding investigations are pending.

Lucky88 reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving:

• Breach of any provision of these Terms.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete identity verification within a reasonable timeframe.
• Abusive behaviour directed at Lucky88 staff or other players.
• Inactivity for a prolonged period, subject to applicable dormant account policies.

Where an account is closed due to a breach of these Terms, Lucky88 reserves the right to withhold any remaining balance pending investigation. Lucky88 will communicate the reason for closure where legally permitted to do so.

12 Changes to These Terms

Lucky88 may update these Terms and Conditions at any time. When material changes are made, Lucky88 will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised effective date.

Your continued use of Lucky88 after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using Lucky88 and may request account closure by contacting support.

Questions about these Terms can be directed to the Lucky88 support team via live chat or email at [email protected].